In-Menu Customer Ratings
Collect ratings and feedback right from the menu and improve with real insights.
The best time to ask for feedback is while the guest is still at the table. With in-menu ratings, customers rate dishes and the overall experience in seconds, privately. You see honest feedback in your dashboard, fix issues before they become public reviews, and learn which dishes your guests love most.
Why you will love it
Private first
Unhappy guests tell you, not the internet. Resolve problems quietly and protect your public rating.
Dish-level insights
See which dishes score highest and lowest so you can refine your menu with data, not guesses.
Fast for guests
A few taps from the menu they already have open. No forms, no accounts, no friction.
Trend tracking
Follow ratings over time and by branch to measure the impact of changes in your kitchen or service.
How it works
- 1
Enable ratings
Turn on ratings in your dashboard and choose what guests can rate: dishes, service, or the overall visit.
- 2
Guests rate from the menu
After ordering, guests tap to rate and optionally leave a short comment.
- 3
Review and act
See ratings and comments in your dashboard, spot patterns, and make improvements.
Frequently asked questions
Are ratings shown publicly on the menu?
By default ratings are private to you. You can choose to display dish ratings on the menu if you want social proof.
Can guests rate without ordering?
Yes. Any guest who opens the menu can leave a rating, though you can limit it to guests who placed an order.
Does this replace Google reviews?
No, it complements them. Use in-menu ratings to catch issues early, then invite happy guests to leave a public review.